Shipping Policy

Thank you for choosing Frozen Halal Chicken Ltd for your wholesale frozen chicken needs. Below is our shipping policy to ensure a smooth and satisfactory delivery experience:

1. Order Processing: Orders are typically processed within 3-4 weeks after payment confirmation.

2. Shipping Method: We use reputable carriers to deliver our frozen chicken products. Shipping options may include air freight or sea freight, depending on your location and order size.

3. Shipping Charges: Shipping charges will be calculated based on the weight of your order, destination, and chosen shipping method. Shipping costs will be provided to you before finalizing your order.

4. Delivery Timeframe: Delivery times vary depending on your location and chosen shipping method. Once your order has been shipped, you will receive a tracking number to monitor the status of your shipment.

5. Delivery Restrictions: Please note that some locations may have restrictions or require additional documentation for the import of frozen chicken products. It is the responsibility of the customer to ensure compliance with local regulations.

6. Delivery Inspection: Upon delivery, please inspect the packaging and contents of your order for any damage or discrepancies. If there are any issues, please contact us immediately to resolve the matter.

7. Storage Instructions: Once delivered, please store the frozen chicken products in accordance with the provided storage instructions to maintain quality and freshness.

8. Shipping Errors or Delays: While we strive to ensure timely and accurate delivery, unforeseen circumstances such as weather conditions or customs delays may occur. In the event of a shipping error or delay, we will work diligently to resolve the issue and keep you informed throughout the process.

9. Shipping Address Accuracy: It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address before finalizing your order to avoid any delivery delays or additional charges.

If you have any questions or concerns regarding our shipping policy, please feel free to contact us. Thank you for choosing earafoodsgroup.com for your frozen chicken supply needs.Frozen